We want you to be 100% satisfied with your purchase. If for any reason you are not, simply send your item back to Watchband Expert in the same condition it was delivered. Watchband Expert would be happy to provide a full refund of the purchase price. Also, items must be returned in the original retail packaging. Make sure to open the retail package carefully (do not destroy or discard it).
All new items may be returned within 30 days from delivery date.
All items being returned or exchanged must have an RMA number. Please request a Return Merchandise Authorization (RMA) number by email message prior to returning the item. Any item returned without an RMA number will not be accepted and sent back at the buyers' expense.
We are NOT responsible for packages lost in transit, and therefore, require packages to be sent insured, so if a package is lost, your investment is protected. Please insure all returned items for the full invoice amount and ship to:
99 King St, Unit 829
Saint Augustine, FL 32084
Shipping charges paid by customer are not refundable.
Please allow 5 to 7 business days for your return and refund to be processed.
Please email us at firstname.lastname@example.org and send us a detailed message with your order number.